Shipping and payment
We process all orders as soon as possible and with greatest care. Also, we will inform you via email about each step of the shipping process until the goods are delivered to your door. All orders are shipped from Germany.
Germany
| Cart value | Shipping cost | Delivery time | Courier |
| 0–24,99€ | 4,50€ | 2-4 days | DHL |
| From 25€ | free | 2-4 days | DHL |
International
| Shipping cost | Delivery time | Courier |
| 9€ | dependent on destination (usually 5-7 days) | DHL |
We currently ship to EU member states + Switzerland + UK only.
Note: ZEW for men products can be purchased on Amazon globally.
PAYMENT METHODS
Security disclaimer: all payments in our shop are SSL-secured and provide maximum security when shopping.
Payment in our shop can be made through any of the following payment methods and is easy and secure.
Refunds will be made within 14 days from reception of goods to the payment method used upon checkout.
Paypal
Don’t have a Paypal account yet? Visit www.paypal.de to open an account in less than a minute.
Credit Card
We accept the following credit cards: Visa, Mastercard, American Express
Sofortüberweisung
Instant bank transfer. Your account will be charged immediately after placing the order. This ensures that we receive your money in time and can process your shipment as soon as possible.
Klarna Invoice
Pay only after you have received the invoice. You will have 14 days from the date you receive the invoice via email to pay.
Find out more about Klarna Rechnung here.
